Ez99 is committed to protecting the privacy and personal data of every member. This document clearly explains how we collect, use, store, and protect your information — so you can play with peace of mind and full confidence.
All data transmitted between your device and ez99 servers is protected by military-grade 256-bit SSL encryption. No third party can intercept or read your information while in transit.
Member personal data is stored on servers protected by a multi-layered security system. Database access is strictly restricted and controlled — only authorized personnel may access it.
You have the full right to access, correct, or request deletion of your personal data at any time. ez99 respects every member's privacy rights and will process requests within the stipulated timeframe.
Ez99 has never and will never sell, rent, or market members' personal data to any third party for commercial purposes. Your data belongs to you — not to us.
We only collect data that is strictly necessary for platform operations and legal compliance. No excess data is gathered — the principle of data minimisation is applied across every ez99 process.
Ez99's data protection systems are regularly audited by independent parties to ensure full compliance with the latest data protection standards. We continuously update our practices in line with regulatory changes.
Ez99 collects your personal information through several channels when you register, use the platform, or interact with our support team. This information is collected to enable us to provide a safe, seamless, and responsible service to all members.
Note: All information collected by ez99 is for legitimate purposes related to platform operations, regulatory compliance, and member security. We do not collect information beyond what is required for those purposes.
The information collected is used by ez99 for the following purposes. Each use of data has a clear legal basis or operational requirement:
| Purpose of Use | Data Type | Legal Basis |
|---|---|---|
| Account Registration & Verification | Name, email, date of birth, KYC documents | Contractual & regulatory compliance |
| Financial Transaction Processing | Banking details, deposit & withdrawal history | Contractual & financial legal compliance |
| Fraud Prevention & Security | IP address, activity logs, wagering patterns | Legitimate interests & user protection |
| Customer Support | Name, email, account history | Contractual compliance |
| Marketing Communications | Email, phone number | Your consent (withdrawable) |
| Platform Improvement | Anonymized usage data | Ez99's Legitimate Interests |
Ez99 will not use your data for any purpose other than those stated above without first obtaining your additional consent.
Ez99 does not sell or disclose member personal data to third parties for commercial purposes. However, in the course of platform operations, we may share certain information with the following categories of third parties, subject to strict safeguards:
Ez99 works with third-party service providers that assist in platform operations — including payment processors, cloud computing providers, and customer support systems. All such providers are bound by strict confidentiality agreements and may only use your data for the specified service purposes.
We may be required to disclose certain information when mandated by Malaysian law or the directives of competent authorities, including for anti-money laundering (AML) and financial compliance purposes.
In cases involving serious security threats, fraud, or criminal activity, ez99 reserves the right to share relevant information with the appropriate law enforcement authorities to protect the interests of all parties.
Our Guarantee: In all data sharing instances, ez99 ensures that the receiving party maintains data protection standards equal to or higher than our own.
Ez99 uses cookies and similar tracking technologies to enhance the user experience on our platform. Cookies are small text files stored on your device when you visit our website.
You can manage your cookie settings through your web browser at any time. Please note that disabling essential cookies may affect certain features on the ez99 platform.
Ez99 invests seriously in cybersecurity infrastructure to ensure your data remains protected at all times. The following are the key protection layers we have implemented:
While ez99 takes all reasonable steps to protect your data, please note that no online system is ever 100% secure. You are also responsible for safeguarding your own account login credentials.
As an ez99 member, you have certain rights regarding your personal data. ez99 fully respects these rights and is committed to processing every request within 30 working days:
You may request a copy of all personal data we hold about you at any time.
If any of your data is inaccurate or outdated, you have the right to request its immediate correction.
You may request deletion of your personal data, subject to applicable legal compliance requirements.
You may object to the processing of your data for direct marketing purposes at any time.
You have the right to receive your data in a machine-readable format for transfer to another platform.
You may request that we restrict the processing of your data under certain specified circumstances.
How to Submit a Request: To exercise any of the above rights, contact the ez99 privacy team via email at [email protected] or via the platform's Live Chat. Please include your account number and the type of request to expedite processing.
Ez99 retains your personal data only for as long as necessary to fulfil the purpose for which it was collected, or as required by applicable laws in Malaysia.
Once the specified retention period has elapsed, your data will be securely deleted or permanently anonymised so it can no longer be linked to any individual.
The ez99 platform is intended for individuals who are of age 18 years and above only. ez99 does not knowingly collect or process personal data from individuals below that age.
If you are aware of or have reason to believe that someone under the age of 18 has registered an account on our platform, please contact the ez99 support team immediately. We will take prompt action to close the account and delete all associated data.
Parents & Guardians: If you discover that your child or dependent is accessing the ez99 platform, please contact us immediately at [email protected]. We are fully committed to protecting minors from online betting platforms.
Ez99 reserves the right to amend or update this Privacy Policy from time to time in line with changes in law, technology, or our operational practices. The latest version will always be published on this page with a clear update date.
For significant amendments that directly affect your privacy rights, ez99 will notify you via your registered email or in-platform notification at least 14 days before those amendments take effect.
Your continued use of the ez99 platform after any amendments take effect will be considered your acceptance of the updated Privacy Policy. We encourage you to review this page periodically to stay informed of the latest updates.
If you have any questions, concerns, or complaints regarding your privacy and the handling of your personal data, we encourage you to reach out to us directly. Our privacy team is ready to provide clarification and help resolve any issues within the designated timeframe.
For more information about your rights and how we handle your data, you may also refer to Terms and Conditions as well as the FAQ ours.
Your data is protected, your identity secured. Register an ez99 account today and enjoy the best betting experience in Malaysia with complete confidence.