Please read this document carefully before using the ez99 platform. By registering or using our services, you are deemed to have read, understood, and agreed to all terms stated herein.
Ez99 only permits individuals aged 18 and above to register and use the platform. An identity verification (KYC) process is carried out to ensure full compliance with this policy.
All deposit and withdrawal transactions are subject to specific policies including minimum limits, processing times, and identity verification requirements. All funds are processed securely through designated channels.
All bonuses, promotions, and special offers are subject to the wagering requirements specified. These requirements must be fulfilled before any withdrawal is processed by ez99.
Players are responsible for keeping their login credentials secure. ez99 will not be held liable for any losses resulting from password sharing or unauthorized access to your account.
Any attempt to manipulate the system, commit fraud, use automated software (bots), or launder money is strictly prohibited and will result in immediate account closure.
Any dispute relating to a game or transaction must be submitted to the ez99 support team within 30 days of the incident date. ez99's decision is final in all dispute cases.
This Terms and Conditions document constitutes a legally binding agreement between you ("Member" or "User") and ez99 ("Platform", "we", or "the company"). By accessing, registering, or using any part of the ez99 platform, you hereby agree to be bound by all terms and conditions contained in this document.
In this document, several key terms should be clearly understood:
These terms apply to all users of the ez99 platform regardless of how you access it — whether through a web browser, mobile app, or any other device used to access our platform.
To be eligible to register and use the ez99 platform, you must meet the following requirements:
Important Notice: ez99 reserves the right to request proof of age at any time. If a user is found to have registered below the required age, the account will be closed immediately and all remaining funds will be forfeited in accordance with applicable laws.
Ez99 also reserves the right to decline any registration application from any individual without providing a reason, in accordance with the company's compliance policy.
Each user is only permitted to hold one (1) account only on the ez99 platform. Multiple account registrations — whether using different names, email addresses, phone numbers, or any other information — are strictly prohibited and may result in the closure of all associated accounts.
During registration, you are required to provide accurate, truthful, and complete information. The details you need to provide include:
As part of the Identity Verification (KYC) process, ez99 reserves the right to request supporting documents at any time, particularly before processing the first withdrawal or when suspicious account activity is detected. Required documents may include a copy of your identity card, proof of address, and bank statements.
You are solely responsible for keeping your account login credentials secure. EZ99 recommends using a strong password and enabling two-factor authentication (2FA) for added protection. Never share your login details with anyone.
Ez99 supports a wide range of popular payment methods in Malaysia for members' convenience. All financial transactions are processed through secure channels protected with 256-bit SSL encryption.
Deposit Policy:
Withdrawal Policy:
Note: ez99 reserves the right to request additional documentation for withdrawal requests exceeding certain limits as part of standard financial compliance procedures.
Ez99 offers a variety of bonuses and promotions to members from time to time. All bonuses are subject to the specific terms and conditions stated alongside each respective offer. The general conditions applicable to all bonuses are as follows:
The ez99 VIP program has seven membership tiers. Upgrades happen automatically based on a member's cumulative wagering amount over a set period. VIP benefits include weekly cashback, higher betting limits, and access to exclusive promotions not available to regular members.
All games available on the ez99 platform are operated using a certified Random Number Generator (RNG) that has been independently audited by an accredited body. This ensures every game outcome is genuinely random and cannot be manipulated by any party.
The following activities are strictly prohibited on the EZ99 platform and may result in immediate account closure, fund freezing, and legal action:
Ez99 reserves the right to close, suspend, or restrict any member's account at any time without prior notice if:
Members may also request voluntary account closure at any time by contacting the EZ99 support team. For accounts closed at the member's own request, any valid remaining balance will be processed for withdrawal once all outstanding wagering requirements have been fulfilled.
Responsible Gaming: If you wish to temporarily suspend your account for responsible gaming reasons, please contact our support team or visit Responsible Gaming to get assistance.
Ez99 is not liable for any financial losses, data loss, or service disruptions arising from the following circumstances:
In all circumstances, ez99's maximum liability to any member for any claim shall not exceed the total net deposits made by that member in the 30 days preceding the claim.
Ez99 values the privacy of every member. All personal information collected during registration and platform use is subject to Privacy Policy ez99 separately. By using the ez99 platform, you agree to how we collect, store, and process your personal data as described in that Privacy Policy.
Ez99 will not sell or disclose members' personal information to third parties without consent, except where required by law or to fulfil legitimate regulatory compliance obligations.
Ez99 reserves the right to amend, update, or modify these Terms and Conditions at any time without prior notice. The latest version of this document will always be available on this page, with the update date clearly displayed at the top.
Continued use of the ez99 platform after any amendments have been made will be considered your acceptance of the updated terms. You are responsible for reviewing this page periodically to ensure you are always aware of the current terms in effect.
If you disagree with any amendments made, you have the right to stop using the platform and request account closure by contacting our support team.
If you have any questions, concerns, or feedback regarding these Terms and Conditions, the EZ99 support team is available to assist you at any time.
All inquiries are handled in Bahasa Melayu and English. We are committed to responding within 24 hours for all inquiries submitted via email.
Having read and understood our Terms and Conditions, join over 500,000 Malaysian players who have trusted ez99 as their preferred betting platform.